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Record Retrieval Services for Third-Party Administrators (TPAs)

Compex Legal Services provides reliable and cost-effective record retrieval services for medical records obtained by subpoena or authorization. We have existing and long-standing agreements with multiple TPAs around the country.

We help your claims and legal teams increase efficiency, manage costs, and reduce risk. Our claim file services offer TPAs a prompt and effective solution to manage the constant influx of requests for copies of claim files.

A committed and highly experienced client services team is dedicated to each TPA to provide quick answers to questions and ensure success.

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OUR SOLUTIONS

Record Retrieval & Litigation Support Services

Record Retrieval

As the longest-operating national firm, Compex delivers unmatched industry reach, cutting-edge technology, and exceptional client service.

Record Discovery

Instantly reads all medical record data and extracts all the important information from treatment narratives.

Record Summarization

Efficiently analyze and gain valuable insights from medical records in a fraction of the time, at a low cost.

IME Interface

Compex's extensive national presence ensures swift and effortless delivery of records and images to IME providers.

Court Reporting

Best-in-class processes and technology work together seamlessly to provide a timely, high-quality product.

Types of Records We Retrieve

We retrieve a wide range of records, including legal, medical, financial, and government documents. Our efficient process ensures you receive accurate and timely access to the records you need.

  • Accident
  • Bank
  • Billing
  • Employment
  • Insurance
  • Medical
  • Scholastic
  • Workers' Compensation
  • X-Rays & Images

Book a Demo

What Makes Compex Different?

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TruRetrieve

Our proprietary, HIPAA compliant, encrypted, web-based system

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Location Database

Instantly calculates turnaround time for thousands of providers nationwide

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Research Tools

Access to tools utilized to locate providers nationwide, backed by a powerful database

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Leading Performance

Best on-time performance among all nationwide record retrieval vendors

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Customized Preferences

Service features, management reports, delivery settings, and flexible billing options

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Next Platform

Industry-leading investment in workflow technology & efficiency

How We Help

Third-party Administrators
Claims Leadership
Claims Representative

THIRD-PARTY ADMINISTRATORS

TPAs work with us to swiftly and effortlessly access comprehensive medical records, enabling your staff to concentrate on more impactful tasks. Accelerated record retrieval leads to expedited claims processing and resolution, enhancing productivity and profitability.

CLAIMS LEADERSHIP

Offering expedited turnaround times enables you to resolve claims more swiftly, manage pending cases effectively, and diminish indemnity costs.

CLAIMS REPRESENTATIVE

We serve as your external partner. Count on seasoned professionals who grasp the intricacies of medical record retrieval, ensuring both speed and quality, thereby simplifying the retrieval process and saving you time. Our notification and monitoring system enables you to track the status of your request in real-time, round the clock.

Insurance Companies
Busy insurance companies work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
Claims Leadership
Providing faster turnaround times will allow you to settle claims quicker, control your pending claims cases, and reduce indemnity costs.
Claims Representative
We’re your external partner. Rely on experts who understand the medical record retrieval process and deliver speed and quality, making the retrieval process easier for you, saving you time. Our notification and monitoring system allows you to update the status of your request in real time, anytime.

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Trusted by over 3,000 Law Firms & 500 Insurance Carriers Nationwide

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"So far, I have a very favorable view of the Compex service. I cannot say I’ve had any issues yet. I believe using Compex to obtain our records for claim evaluations is much more efficient than our previous process simply from the standpoint that it’s my opinion that Compex seems to be much more responsive to our requests than our previous partner."

Sheryl S.

Sheryl S.

Claims Manager

National TPA Firm