Who We Serve | Third Party Administrators

Compex Legal Services provides reliable and cost-effective record retrieval services for medical records obtained by subpoena or authorization. We have existing and long-standing agreements with multiple TPAs around the country.

We help your claims and legal teams increase efficiency, manage costs, and reduce risk. Our claim file services offer TPAs a prompt and effective solution to manage the constant influx of requests for copies of claim files.

A committed and highly experienced client services team is dedicated to each TPA to provide quick answers to questions and ensure success.

Types of Records We Retrieve

Accident

Bank

Billing

Employment

Insurance

Medical

Scholastic

Workers' Compensation

X-Rays & Images

What Makes Compex Different?

TruRetrieve

Our proprietary, encrypted, and HIPAA-compliant web-based system

Location Database

Instantaneously determines the turnaround time for thousands of nationwide providers

Research Tools

Backed by a powerful database, get access to tools you can use to locate providers nationwide

Leading Performance

Unsurpassed on-time performance among all national record retrieval companies

Customized Preferences

Access to management reports, delivery settings, and service features, along with flexible billing preferences

Next Platform

Industry-leading and efficient workflow technology platform

TPAs work with us to swiftly and effortlessly access comprehensive medical records, enabling your staff to concentrate on more impactful tasks. Accelerated record retrieval leads to expedited claims processing and resolution, enhancing productivity and profitability.

Offering expedited turnaround times enables you to resolve claims more swiftly, manage pending cases effectively, and diminish indemnity costs.

We serve as your external partner. Count on seasoned professionals who grasp the intricacies of medical record retrieval, ensuring both speed and quality, thereby simplifying the retrieval process and saving you time. Our notification and monitoring system enables you to track the status of your request in real-time, round the clock.

"So far, I have a very favorable view of the Compex service. I cannot say I’ve had any issues yet. I believe using Compex to obtain our records for claim evaluations is much more efficient than our previous process simply from the standpoint that it’s my opinion that Compex seems to be much more responsive to our requests than our previous partner."

Sheryl S.

Claims Manager
National TPA Firm

Record Retrieval Services for Third-Party Administrators (TPAs)

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Our SOLUTIONS

Record Retrieval & Litigation Support Services

Record Retrieval

Record Summarization

IME Interface

Deposition Reporting

Types of Records We Retrieve