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Record Retrieval Services for Insurance Carriers

Compex Legal Services is the Industry Expert in record retrieval and document management solutions for the insurance industry.

Compex offers our national, regional, and local insurance clients an extensive range of services, state-of-the-art technology, and the most competitive rates in the industry. In addition, we provide a seamless onboarding experience backed by industry-leading customer support.

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Our clients include national property and casualty insurance carriers, workers' compensation, and medical malpractice companies.

Compex has been chosen as an exclusive or preferred vendor by several of the largest national and regional insurance carriers across the country. Because of these successes, we have more experience than any other organization with implementing, maintaining, and exceeding the service level expectations of our carrier agreements.

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OUR SOLUTIONS

Record Retrieval & Litigation Support Services

Record Retrieval

As the longest-operating national firm, Compex delivers unmatched industry reach, cutting-edge technology, and exceptional client service.

Record Discovery 

Instantly reads all medical record data and extracts all the important information from treatment narratives.

Record Summarization

Efficiently analyze and gain valuable insights from medical records in a fraction of the time, at a low cost.

IME Interface

Compex's extensive national presence ensures swift and effortless delivery of records and images to IME providers.

Court Reporting

Best-in-class processes and technology work together seamlessly to provide a timely, high-quality product.

Types of Records We Retrieve

We retrieve a wide range of records, including legal, medical, financial, and government documents. Our efficient process ensures you receive accurate and timely access to the records you need.

  • Accident
  • Bank
  • Billing
  • Employment
  • Insurance
  • Medical
  • Scholastic
  • Workers' Compensation
  • X-Rays & Images

What Makes Compex Different?

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TruRetrieve

Our proprietary, HIPAA compliant, encrypted, web-based system

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Location Database

Instantly calculates turnaround time for thousands of providers nationwide

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Research Tools

Access to tools utilized to locate providers nationwide, backed by a powerful database

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Leading Performance

Best on-time performance among all nationwide record retrieval vendors

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Customized Preferences

Service features, management reports, delivery settings, and flexible billing options

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Next Platform

Industry-leading investment in workflow technology & efficiency

How We Help

Insurance Companies
Claims Leadership
Claims Representative

INSURANCE COMPANIES

Busy insurance companies work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work. Faster record retrieval means quicker claims processing and resolution, improving productivity and profitability.

CLAIMS LEADERSHIP

Providing faster turnaround times will allow you to settle claims quicker, control your pending claims cases, and reduce indemnity costs.

CLAIMS REPRESENTATIVE

We’re your external partner. Rely on experts who understand the medical record retrieval process and deliver speed and quality, making the retrieval process easier for you, saving you time. Our notification and monitoring system allows you to update the status of your request in real time, anytime.

Insurance Companies
Busy insurance companies work with us to get fast, easy access to complete medical records, so their staff can focus on more valuable work.
Claims Leadership
Providing faster turnaround times will allow you to settle claims quicker, control your pending claims cases, and reduce indemnity costs.
Claims Representative
We’re your external partner. Rely on experts who understand the medical record retrieval process and deliver speed and quality, making the retrieval process easier for you, saving you time. Our notification and monitoring system allows you to update the status of your request in real time, anytime.

See What We Can Do For You

Discover how Compex streamlines record retrieval and summarization, saving you time and reducing costs.

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Trusted by over 500 Insurance Carriers Nationwide

Screenshot 2025-02-26 at 14-40-01 Compex Legal HiFi Comps - DEV

"One of my adjusters mentioned this morning, as we were discussing one of their cases, how Compex does a nice job. Their services are an immense timesaver, they’re quick to respond to requests, and their processes seem very efficient, which helps to move cases forward timelier."

Kimberly S.

Kimberly S.

Claim Manager

Major Insurance Carrier