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Who We Serve

We support a variety of industries and professionals through our comprehensive services.

Industries We Serve

Insurance Carriers

Trusted by over 500 insurance carriers nationwide, Compex serves national, regional, and local insurance companies to optimize your claims management process while reducing legal costs. By partnering with the nation’s leading record retrieval firm, you gain access to cutting-edge technology and deep industry expertise. Free up the time your claims adjusters spend ordering, organizing, and sorting records, and empower them to make informed decisions faster.

Law Firms

Compex serves law firms of all sizes and is trusted by over 3,000 law firms nationwide. Accelerate your record retrieval and reach claims resolution faster. By leveraging a user-friendly, secure online platform, with best-in-class technology, and industry-leading turnaround times, Compex successfully services all your records retrieval and document management needs, while improving case outcomes.

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TPAs

Compex supports third-party administrators in controlling costs and enhancing claims outcomes with highly responsive record retrieval services and a secure, advanced technology platform. We provide accurate, high-value data with exceptional service and industry-leading turnaround times. Our technology-driven solutions streamline record retrieval, helping third-party administrators reduce expenses, make well-informed decisions, and speed up claims resolution.

Custodians

Custodians are essential to the record retrieval process, ensuring the secure management of medical records. Their role is crucial in supporting legal and insurance professionals in efficiently handling cases and claims. At Compex, we’ve built strong partnerships with providers to develop a comprehensive nationwide database of healthcare facilities, including their preferences. This expertise enables us to achieve industry-leading turnaround times for record retrieval. Our seamless, end-to-end process eliminates obstacles, enhances productivity, and accelerates record requests—delivering faster results for our clients.

Trusted by over 3,000 Law Firms & 500 Insurance Carriers Nationwide

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“One of my adjusters mentioned this morning, as we were discussing one of their cases, how Compex does a nice job. Their services are an immense timesaver, they’re quick to respond to requests, and their processes seem very efficient, which helps to move cases forward timelier.”

Kimberly S.

Kimberly S.

Claim Manager

Major Insurance Carrier

See What We Can Do For You

What Makes Compex Different?

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TruRetrieve

Our proprietary, HIPAA compliant, encrypted, web-based system

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Location Database

Instantly calculates turnaround time for thousands of providers nationwide

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Research Tools

Access to tools utilized to locate providers nationwide, backed by a powerful database

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Leading Performance

Best on-time performance among all nationwide record retrieval vendors

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Customized Preferences

Service features, management reports, delivery settings, and flexible billing options

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Next Platform

Industry-leading investment in workflow technology & efficiency

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Explore our new Resource Hub

Welcome to your go-to destination for expert insights, guides, and tools designed to streamline your record retrieval process. Get the information you need, when you need it.